Terms of Service

Overview

Welcome to John and Mary California. The terms "we," "us," and "our" refer to John and Mary California, operated by Zynora LLC. John and Mary California runs this store and website, including all information, content, features, tools, products, and services (collectively, the "Services"), to give you, our customer, a curated shopping experience. John and Mary California relies on Shopify technology to enable us to provide the Services.

The terms below, together with any policy referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, and cover topics such as disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

In order to use the Services, including to access or browse our online store or purchase any of our products or services, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 — Our Products

We have made every effort to display as accurately as possible the products and services on our online store. However, please note that the colors or appearance of products may differ from how they appear on your screen, depending on the type of device you use to access the store and its settings and configuration.

We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations, or will be the same as depicted on our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products or services that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

Section 3 — Orders

When you place an order, you are making an offer to purchase. John and Mary California reserves the right to accept or decline your order for any reason, at our sole discretion. Your order is not accepted until confirmed by John and Mary California. We must have received and processed your payment before your order will be accepted. Please review your order carefully before submitting, as John and Mary California may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject exclusively, with respect to returns or exchanges, to our Return Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 — Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated otherwise, prices displayed do not include taxes, shipping, handling, or any applicable customs or import fees.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card or other payment information you supply is true, correct, and complete, (ii) you are duly authorized to use such credit card or other payment method for the purchase, (iii) charges incurred will be honored by your card issuer or financial institution, and (iv) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

Section 5 — Shipping and Delivery

We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our reasonable control. Once we transfer products to the carrier, title and risk of loss pass to you.

Section 6 — Intellectual Property

Our Services, including, without limitation, all trademarks, trade names, text, displays, images, graphics, product reviews, video, and audio content, and its selection and arrangement, are the property of John and Mary California, our affiliates, or our licensors, and are protected by applicable patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent.

The names, logos, product and service names, designs, and slogans of John and Mary California are trademarks of John and Mary California or our affiliates or licensors. You must not use such marks without the prior written permission of John and Mary California.

Section 7 — Optional Tools

We may provide you with access to third-party tools as part of the Services, over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of any optional tools offered through the Services is entirely at your own risk and discretion, and you should ensure that you are familiar with, and approve of, the terms on which such tools are provided by the relevant third-party provider(s).

Section 8 — Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.

We are not liable for any harm related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices before you engage in any transaction with them.

Section 9 — Relationship with Shopify

John and Mary California relies on Shopify technology to enable us to provide the Services to you. However, any sale or purchase that you make through our store is made directly with John and Mary California. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales made between you and John and Mary California, including any harm, damage, or loss resulting from the products or services purchased. You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with John and Mary California.

Section 10 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have reviewed our Privacy Policy.

As the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify and other third parties who may be located in countries other than where you reside, in order to provide the Services.

Section 11 — Feedback

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other materials (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

You are solely responsible for any Feedback you provide and its accuracy. We assume no liability for any Feedback posted by you or any third party.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

Section 13 — Prohibited Uses

You are prohibited from using the Services or their content: for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Services.

We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.

Section 14 — Disclaimer of Warranties

The information on the Services is provided on an "as is" and "as available" basis, for general information purposes only. Except as expressly stated by John and Mary California, all products, services, and information provided through the Services are provided without any warranty or condition of any kind, whether express or implied, including implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Section 15 — Limitation of Liability

To the fullest extent permitted by applicable law, in no case shall John and Mary California, our directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any products procured using the Services.

Section 16 — Indemnification

You agree to indemnify, defend, and hold harmless John and Mary California, Shopify, and our affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from any claim, loss, liability, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to or use of the Services.

Section 17 — Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 18 — Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, and any policies or operating rules posted by us on this site or in respect to the Service, constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Section 19 — Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations hereunder, without our prior written consent, and any attempted delegation, transfer, or assignment without such consent will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 20 — Governing Law

These Terms of Service, and any separate agreements whereby we provide you Services, will be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. You and John and Mary California each agree to submit to the personal jurisdiction of the federal and state or territorial courts located in Wyoming.

Section 21 — Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 22 — Contact Information

Questions about these Terms of Service should be sent to us at info@johnandmarycalifornia.com.

Shop Name: John and Mary California
Legal Entity: Zynora LLC
Business Address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States
Email: info@johnandmarycalifornia.com
Phone: +1 564 544 8409
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (PST/PDT)
Response Time: We aim to respond within 12-24 hours on business days.